Contact Us
Reach us directly
How to Reach Us
Use the form or contact us directly.
Call Us
+44-785-378-5826
Address
167-169 Great Portland Street, 5th Floor
London, W1W 5PF, United Kingdom
Business hours
24/7
Common Reasons to Contact Us
Questions about an order or delivery. If your parcel is late or you need an update, check your tracking email first, then contact us with your order number. Delivery details are in our Shipping Policy.
Returns and refunds. To return an unopened pack within 14 days, email us first so we can confirm your return and give you the correct instructions. Please don’t post items to the address above without contacting us. See our Returns & Refund Policy for full details.
Product questions. Not sure about pack sizes, U-100 scale, or needle length? Many common questions are answered on our FAQs page. If you can’t find your answer, just ask us.
Medical Questions
We supply insulin syringes but cannot give medical advice. For questions about your insulin type, dose, or injection technique, please speak to your GP, diabetes nurse, or pharmacist. If you need urgent medical help, contact your doctor, call NHS 111, or call 999 in an emergency.
We’re Here to Help
Whether you need help choosing a pack size or tracking an order, we want your experience with Insulin Syringes UK to be simple and stress-free. You can also email us directly at [email protected] at any time.